Enterprise Collaboration Market is anticipated to grow at a CAGR of 12.8% during forecast period and estimated to reach USD 96 Billion by 2027.

Introduction of the Global Enterprise Collaboration Market Report

Enterprise collaboration refers to a system of communication that allows the employees in an organization to share information with one another and work collaboratively on projects from different locations. It improves the workplace environment by facilitating communication, coordinating with the dispersed workers, and streamlining the tasks.

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Market Dynamic

Key Drivers and Emerging Trends

One of the major factors which are driving the growth of the global enterprise collaboration market includes the emerging trend of BYOD and other mobility solutions. The increasing focus on flexibility and network accessibility for employees has led to the rise in the adoption of the BYOD trend. With the rapid digitalization and deployment of cloud-based solutions, there has been an increase in the volume of data and data centers in different industry verticals. This is further driving the growth of the enterprise collaboration market share in the coming years. There has been an increase in the use of social networking websites and mobile devices for collaboration, especially in the past decade. Enterprise social collaboration (ESC) solutions have allowed individuals to connect with each other from any part of the world.

People are becoming aware of the various advantages of enterprise collaboration solutions, such as allowing optimal productivity and performance, decreases travel and phone costs, and offers flexibility and agility for enterprises. The enterprise collaboration market size is also growing due to the outbreak of the COVID-19 pandemic. The emergence of coronavirus has encouraged the trend of work from home, which in turn, has surged the need for collaboration tools. Large organizations are supporting the use of collaboration tools for employees who are working from their homes. In the week from March 11 to March 18, 2020, the Microsoft Teams platform witnessed 12 million new users in addition to its daily basis. Moreover, in the same year, Microsoft introduced new Teams features, which is designed to enhance the remote meeting experience.

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End-Use Industry – Segment Analysis

Based on the end-use industry, the banking, financial services, and insurance industry is predicted to grow at a higher CAGR during the forecast period. This sector is moving towards more innovative, agile, customer-centric, and collaborative ways to meet the growing target audience’s demand by deploying enterprise collaboration solutions. As per a report published by Accenture, 80% of the financial service organizations are investing in various digital technologies such as intranet platforms, unified communication, and video and audio conferencing to increase employee’s efficiency.

Organization Size – Segment Analysis

Based on the organization size, the large enterprises segment is expected to dominate the market during the forecast period. This is mainly attributed to the increasing deployment of various enterprise collaboration solutions to allow companies to monitor the progress of various activities related to business procedures. Moreover, it enables the team to communicate via a single platform. Additionally, the accelerating number of businesses, along with the rapid digitization in several industries has further motivated the large enterprises to opt for enterprise collaboration solutions for easy coordination and administration.

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Regional – Segment Analysis:

Based on the region, Asia-Pacific is predicted to dominate the market during the forecast period. The rising requirement for robust collaborations and improved decision-making in enterprises are the two major factors that are contributing to the regional market growth. Furthermore, the presence of leading players such as IBM, Cisco, Microsoft, and Adobe, which are providing specialized product offerings, is further having a positive impact on the market growth.

Top Market Players

Various notable players operating in the market include IBM Corporation, Microsoft, VMware, Inc., Atlassian, Cisco Systems, Inc., Google LLC, Adobe, Facebook, Igloo Software, and PagerDuty Inc., among others.

Key Developments:

• • In 2020, PagerDuty Inc., introduced new automation and intelligence capabilities in its Dynamic Service Directory, Business Response, and Intelligent Triage solutions, to decrease manual work, eliminate outages, and enhance remote collaborations. This platform is based on the cloud and helps companies to improve their digital transformation.
  • In 2019, Cisco Systems, Inc., introduced Webex Control Hub Extended Security Pack to empower Webex users with robust data security enhancements. This pack has Cisco Cloudlock cloud access security broker for Webex Teams.
  • In 2019, Microsoft launched OneDrive Personal Vault, a new layer of security for the OneDrive personal account to protect most sensitive and vital files of the user. The organization has surged the OneDrive standalone storage plan from 50 GB to 100 GB at no additional charge.

Segments covered in the Report:

The global Enterprise Collaboration Market has been segmented on the basis of deployment, end-use industry, organization size, and regions. Based on deployment, the market is segmented into Cloud and On-Premise. Based on End-Use Industry, the market is segmented into IT and Telecom, Banking, Finance, and Insurance, retail, education, healthcare, manufacturing, and others. Based on Organization Size, the market is segmented into Small and Medium Enterprises and Large Enterprises. 

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Key questions answered in this research report:

• • At what pace is global Enterprise Collaboration Market growing? What will be the growth trend in the future?
  • What are the key drivers and restraints in Global Enterprise Collaboration Market? What will be the impact of drivers and restraints in the future?
  • What are the regional revenues and forecast breakdowns? Which are the major regional revenue pockets for growth in the global Enterprise Collaboration Market?
  • Which deployment generated maximum revenues in 2019 and identify the most promising deployment during the forecast period?
  • What are the various end-use industry areas of global Enterprise Collaboration Market and how they are poised to grow?
  • What companies are the major participants in this market and their business strategies, how does the competitive landscape look like?

Report Coverage	Details
Market Base Year	2019
Market Forecast Period	2020-2027
Market Revenues (2027)	USD 96 Billion
Base Year & Forecast Units	Revenues (USD Million)
Market Segment	By Deployment, By End-Use Industry, By Organization Size, By Region
Regional Coverage	Asia Pacific, Europe, North America, and RoW
Companies Profiled	IBM Corporation, Microsoft, VMware, Inc., Atlassian, Cisco Systems, Inc., Google LLC, Adobe, Facebook, Igloo Software, and PagerDuty Inc., among others; a total of 10 companies covered.
25% Free Customization Available	We will customize this report up to 25% as a free customization to address our client’s specific requirements

Market Segmentation

Global Enterprise Collaboration Market by Deployment

• • Cloud
  • On-Premise

Global Enterprise Collaboration Market by End-Use Industry

• • IT and Telecom
  • Banking, Finance, and Insurance
  • Retail
  • Education
  • Healthcare
  • Manufacturing
  • Others

Global Enterprise Collaboration Market by Organization Size

• • Small and Medium Enterprises
  • Large Enterprises

Global Enterprise Collaboration Market by Region

• • North America Enterprise Collaboration Market (Option 1: As a part of the free 25% customization)
    • North America Market by Deployment
    • North America Market by End-Use Industry
    • North America Market by Organization Size
    • US Market All-Up
    • Canada Market All-Up
  • Europe Enterprise Collaboration Market (Option 2: As a part of the free 25% customization)
    • Europe Market by Deployment
    • Europe Market by End-Use Industry
    • Europe Market by Organization Size
    • UK Market All-Up
    • Germany Market All-Up
    • France Market All-Up
    • Spain Market All-Up
    • Rest of Europe Market All-Up
  • Asia-Pacific Enterprise Collaboration Market (Option 3: As a part of the free 25% customization)
    • Asia-Pacific Market by Deployment
    • Asia-Pacific Market by End-Use Industry
    • Asia-Pacific Market by Organization Size
    • China Global Market All-Up
    • India Market All-Up
    • Japan Market All-Up
    • Rest of APAC Market All-Up
  • RoW Enterprise Collaboration Market (Option 4: As a part of the free 25% customization)
    • RoW Market by Deployment
    • RoW Market by End-Use Industry
    • RoW Market by Organization Size
    • Brazil Market All-Up
    • South Africa Market All-Up
    • Saudi Arabia Market All-Up
    • UAE Market All-Up
    • Rest of world (remaining countries of the LAMEA region) Market All-Up

Major Players Operating in the Global Enterprise Collaboration Market (Option 5: As a part of the Free 25% Customization – Profiles of 5 Additional Companies of your Choice)

• • IBM Corporation
  • Microsoft
  • VMware, Inc.
  • Atlassian
  • Cisco Systems, Inc.
  • Google LLC
  • Adobe
  • Facebook
  • Igloo Software
  • PagerDuty Inc.