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Global Unified Communication as a Service Market by Component (Unified Messaging, Telephony, Conferencing, Collaboration Platforms and Application), by Industry (BFSI, Telecom & IT, Consumer Goods and Retail, Healthcare, Public Sector and Utilities, Logistics and Transportation, Travel and Hospitality, Others) and by Geography - Opportunities & Forecast 2016-2021

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Report Code : Published Date: January-2018 Report Format: PPT

 

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The global unified communications market has witnessed a substantial growth in recent years. The low-cost ownership when compared with other communication tools, increase demand by SMBs as well as growing mobility trends and Bring Your Own Device (BYOD) are the key factors fuelling the growth of unified communications as a Service market. Apart from this, the technological advancements coupled with increased focus of key players to expand their businesses in less explored and untapped markets are the other major factors propelling the growth of unified communication as a service market. 
 
The collaboration and platform segment by component is expected to grow at the highest rate during the forecast period owing to the increased demand of collaborative software capable of incorporating knowledge management into business processes. Consumer Goods and Retail segment by industry holds a major market share in the total unified communications as a service market. 
 
North America is estimated to hold the largest market share in the global unified communication as a service market owing to increased adoption rate of new technologically advanced products and services. Moreover, the BYOD adoption rate is high among the American employees when compared with their global peers which inturn creates a necessity to provide mobile infrastructure for collaboration functions by the enterprises. Asia-Pacific region is expected to grow at the highest rate during the forecast period in the unified communications as a service market. 
 
This research report on unified communications as a service market provides in-depth analysis of the global unified communications as a service market based on component, industry and major geographies for the period from 2016 to 2021. The report highlights the major market drivers pushing the growth and challenges faced by market participants. The research report provides market size and forecast for unified communications as a service market. The report also analyses the competitive landscape and the major player and their key strategies in 2016. The competitive landscape section of the report also captures and highlights the recent development in the market.
 
The report also profiles the major companies active in this field including Microsoft Corporation, Cisco Systems Inc., Computer Sciences Corporation, BT Group, West Corporation, Polycom Inc., Verizon Communications Inc., Star2star Communications, 8x8 Inc., Voss Solutions
 
Key questions this research would answer:
1- Is the unified communications as a service market growing? How long will it continue to grow and at what rate?
2- What are the key drivers and restraints in the current market? What will be the impact of drivers and restraints in the future?
3- What are the regional revenue and forecast breakdowns? What are the regional hotspots for growth in the unified communications as a service market?
4- Who are the various end-use industries and how they are poised to grow?
 
The global unified communications as a service market is segmented on the basis of component, industry and geography:
 
Global Unified Communication as a Service Market by Component 
Unified Messaging
Telephony
Conferencing
Collaboration Platforms and Application
 
 
Global Unified Communication as a Service Market by Industry
BFSI
Telecom & IT
Consumer Goods and Retail
Healthcare
Public Sector and Utilities
Logistics and Transportation
Travel and Hospitality
Others
 
 
Global Unified Communication as a Service Market by Region
North America
Europe
Asia-Pacific 
RoW
 
Global Unified Communication as a Service Market Competitive Landscape
Major Players and their key strategies
New product launches
Mergers and acquisitions

Collaborations, partnerships, agreements and joint venture 

1. Executive Summary 

2. Introduction  
        2.1. Study Objectives
        2.2. Scope of the study
                2.2.1. Market Covered
                2.2.2. Geographical Coverage
                2.2.3. Forecast Data
        2.3. Research Methodology
 
3. Unified Communication as a Service Market Overview
        3.1. Introduction
        3.2. Market Segmentation
        3.3. Value Chain Analysis
        3.4. Market Drivers
        3.5. Market Restraints/Inhibitors
        3.6. Market Attractiveness and Technology Trend
 
4. Global Unified Communication as a Service Market Revenue Forecast till 2021
 
5. Unified Communication as a Service Market by Component
        5.1. Unified Messaging
        5.2. Telephony
        5.3. Conferencing
        5.4. Collaboration Platforms and Application
 
6. Unified Communication as a Service Market by Industry
        6.1. BFSI
        6.2. Telecom & IT
        6.3. Consumer Goods and Retail
        6.4. Healthcare
        6.5. Public Sector and Utilities
        6.6. Logistics and Transportation
        6.7. Travel and Hospitality
        6.8. Others
 
7. Unified Communication as a Service Market by Region Revenue Forecast till 2021
        7.1. North America – Unified Communication as a Service Market Revenue Forecast till 2021
                7.1.1. Unified Communication as a Service Market by Component
                                7.1.1.1. Unified Messaging
                                7.1.1.2. Telephony
                                7.1.1.3. Conferencing
                                7.1.1.4. Collaboration Platforms and Application
                7.1.2. Unified Communication as a Service Market by Industry
                                7.1.2.1. BFSI
                                7.1.2.2. Telecom & IT
                                7.1.2.3. Consumer Goods and Retail
                                7.1.2.4. Healthcare
                                7.1.2.5. Public Sector and Utilities
                                7.1.2.6. Logistics and Transportation
                                7.1.2.7. Travel and Hospitality
                                7.1.2.8. Others
        7.2. Europe – Unified Communication as a Service Market Revenue Forecast till 2021
                7.2.1. Unified Communication as a Service Market by Component
                                7.2.1.1. Unified Messaging
                                7.2.1.2. Telephony
                                7.2.1.3. Conferencing
                                7.2.1.4. Collaboration Platforms and Application
                7.2.2. Unified Communication as a Service Market by Industry
                                7.2.2.1. BFSI
                                7.2.2.2. Telecom & IT
                                7.2.2.3. Consumer Goods and Retail
                                7.2.2.4. Healthcare
                                7.2.2.5. Public Sector and Utilities
                                7.2.2.6. Logistics and Transportation
                                7.2.2.7. Travel and Hospitality
                                7.2.2.8. Others
        7.3. Asia-Pacific – Unified Communication as a Service Market Revenue Forecast till 2021
                7.3.1. Unified Communication as a Service Market by Component
                                7.3.1.1. Unified Messaging
                                7.3.1.2. Telephony
                                7.3.1.3. Conferencing
                                7.3.1.4. Collaboration Platforms and Application
                7.3.2. Unified Communication as a Service Market by Industry
                                7.3.2.1. BFSI
                                7.3.2.2. Telecom & IT
                                7.3.2.3. Consumer Goods and Retail
                                7.3.2.4. Healthcare
                                7.3.2.5. Public Sector and Utilities
                                7.3.2.6. Logistics and Transportation
                                7.3.2.7. Travel and Hospitality
                                7.3.2.8. Others
        7.4. Rest of the World – Unified Communication as a Service Market Revenue Forecast till 2021
                7.4.1. Unified Communication as a Service Market by Component
                                7.4.1.1. Unified Messaging
                                7.4.1.2. Telephony
                                7.4.1.3. Conferencing
                                7.4.1.4. Collaboration Platforms and Application
                7.4.2. Unified Communication as a Service Market by Industry
                                7.4.2.1. BFSI
                                7.4.2.2. Telecom & IT
                                7.4.2.3. Consumer Goods and Retail
                                7.4.2.4. Healthcare
                                7.4.2.5. Public Sector and Utilities
                                7.4.2.6. Logistics and Transportation
                                7.4.2.7. Travel and Hospitality
                                7.4.2.8. Others
        7.5. Countries with high growth opportunity in Unified Communication as a Service Market will also be covered
8. Competitive Landscape
        8.1. Industry Attractiveness
                8.1.1. Porter 5 Analysis
        8.2. Major players and their key strategies
 
9. Company Profiles
        9.1. Microsoft Corporation
                9.1.1. Company Overview
                9.1.2. Financials
                9.1.3. Recent Developments
        9.2. Cisco Systems Inc.
                9.2.1. Company Overview
                9.2.2. Financials
                9.2.3. Recent Developments
        9.3. Computer Sciences Corporation
                9.3.1. Company Overview
                9.3.2. Financials
                9.3.3. Recent Developments
        9.4. BT Group
                9.4.1. Company Overview
                9.4.2. Financials
                9.4.3. Recent Developments
        9.5. West Corporation
                9.5.1. Company Overview
                9.5.2. Financials
                9.5.3. Recent Developments
        9.6. Polycom Inc.
                9.6.1. Company Overview
                9.6.2. Financials
                9.6.3. Recent Developments
        9.7. Verizon Communications
                9.7.1. Company Overview
                9.7.2. Financials
                9.7.3. Recent Developments
        9.8. Star2star Communications
                9.8.1. Company Overview
                9.8.2. Financials
                9.8.3. Recent Developments
        9.9. 8x8, Inc. 
                9.9.1. Company Overview
                9.9.2. Financials
                9.9.3. Recent Developments
        9.10. Voss Solutions
                9.10.1. Company Overview
                9.10.2. Financials
                9.10.3. Recent Developments
 
10. Appendix